Compensation strategies - Good Sidekick

Entrepreneurship

Equity Compensation Structures for Early Teams

Offering the right equity compensation structures can motivate your early team, but choosing the best approach requires understanding key strategies and implications.

Good Sidekick Team
July 21, 2025

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improper escalation worsens customer anger

Customer Support

The Escalation Mistake That Makes Customers Furious

The escalation mistake that fuels customer fury stems from poor communication, and…

Good Sidekick Team
January 30, 2026

Customer Support

Stop Worshipping First Response Time—Track This Instead

The truth about customer satisfaction lies beyond First Response Time; discover which…

Good Sidekick Team
January 29, 2026

Customer Support

Your Help Center Is Failing Customers—Fix It in 7 Days

Navigating a failing Help Center can be overwhelming, but with these strategies, you…

Good Sidekick Team
January 29, 2026

Automation

Automation Documentation Nobody Writes (But Everyone Needs)

Understanding why automation documentation is often overlooked reveals how missing…

Good Sidekick Team
January 28, 2026