Founder Success - Good Sidekick

Entrepreneurship

Building Personal Brand as Founder

Keeping your authentic voice and strategic networking can transform your personal brand as a founder—discover how to unlock your full influence and opportunities.

Good Sidekick Team
January 3, 2026

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improper escalation worsens customer anger

Customer Support

The Escalation Mistake That Makes Customers Furious

The escalation mistake that fuels customer fury stems from poor communication, and…

Good Sidekick Team
January 30, 2026

Customer Support

Stop Worshipping First Response Time—Track This Instead

The truth about customer satisfaction lies beyond First Response Time; discover which…

Good Sidekick Team
January 29, 2026

Customer Support

Your Help Center Is Failing Customers—Fix It in 7 Days

Navigating a failing Help Center can be overwhelming, but with these strategies, you…

Good Sidekick Team
January 29, 2026

Automation

Automation Documentation Nobody Writes (But Everyone Needs)

Understanding why automation documentation is often overlooked reveals how missing…

Good Sidekick Team
January 28, 2026