Discover essential device hygiene tips for shared headsets and hardware to ensure safety and longevity—learn more to keep your equipment clean and germ-free.
Device Hygiene for Shared Headsets and Support Hardware
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Customer Support
100 posts
Contact Center Wallboards: What Teams Should Display—and Ignore
Creating effective contact center wallboards requires focusing on impactful metrics that inspire action and engagement—discover what to display and what to ignore to optimize your team’s performance.
How to Build a Comfortable Support Desk for Long Shifts
Learn how to build a comfortable support desk for long shifts and discover essential tips to enhance your ergonomic workspace.
Returns Desks Need Better Label Printing Than Most Teams Realize
Better label printing at returns desks can prevent costly errors and delays, but many teams overlook this crucial upgrade that could transform their operations.
Choosing the Right Speakerphone for Coaching Huddles and Team Training
Just selecting the right speakerphone can enhance your coaching sessions, but understanding key features ensures seamless communication—discover how to choose wisely.
Standing Desks in Support Environments: Helpful or Distracting?
By exploring the benefits and potential distractions of standing desks, you’ll discover how to optimize your support environment effectively.
Webcam Positioning Tips for Support Coaching and QA Reviews
Finding the perfect webcam setup is essential for professional support coaching and QA reviews; discover how to elevate your presentation and make a lasting impression.
How to Set Up a Support Training Room With the Right Hardware
By choosing the right hardware, you can create an effective support training room that ensures smooth operations and prepares your team for success.
Acoustic Panels, Dividers, and Noise Masking for Busy Support Floors
Noise reduction solutions like acoustic panels, dividers, and masking can transform busy support floors—discover how to create a quieter, more productive environment.
Dual Monitors for Support Agents: What Belongs on Each Screen
Here’s what support agents should prioritize on each monitor to boost efficiency—discover the secrets to a seamless workflow that keeps you ahead.
